Agency Service Associate, Commercial Lines - (howell, michigan)
Agency Service Associate, Commercial Lines Functional Area:
Customer Service SBU:
27102 :
Commercial Lines Other Position Type:
Full :
Time Education Required:
Associates Degree Experience Required:
1 :
3 Years Job Description Our Policy is Performance Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision:
to be the very best in our business. At The Hanover you will have the opportunity to:
Grow Your Career, Love What You Do and Be Valued for Your Contributions. Apply today and discover:
Why, in 2010, we were recognized by The Boston Globe as a Top Places to Work and by Business Insurance as a Best Places to Work. How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry. How we build unique relationships with our Employees, Agent Partners and Customers. .
.what it's like to work for the best insurance company in the industry Position Overview/
Summary:
Responsibilities/
Essential Functions:
:
Is instrumental in the success of new hires/peers by acting as a mentor by explaining procedures and displaying a positive work ethic. :
Effectively handles escalated phone calls by diffusing negative situations and resolving issues in a timely and effective manner. :
Displays a willingness to assist in other operational areas when the need arises. :
Other duties as may be assigned. Key Measures of Success:
:
Adherence to schedule. :
Availability. :
Percentage of logged calls. :
Quality. :
Service :
committed to company initiatives as defined by the business unit. :
Achievements (including attendance, feedback from customers, professional demeanor, significant results from contributions). Positi Source:
http:
//www.tiptopjob.com/jobs/29359859_job.asp?source=trovitEstimated Salary: $20 to $28 per hour based on qualifications.
Customer Service SBU:
27102 :
Commercial Lines Other Position Type:
Full :
Time Education Required:
Associates Degree Experience Required:
1 :
3 Years Job Description Our Policy is Performance Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision:
to be the very best in our business. At The Hanover you will have the opportunity to:
Grow Your Career, Love What You Do and Be Valued for Your Contributions. Apply today and discover:
Why, in 2010, we were recognized by The Boston Globe as a Top Places to Work and by Business Insurance as a Best Places to Work. How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry. How we build unique relationships with our Employees, Agent Partners and Customers. .
.what it's like to work for the best insurance company in the industry Position Overview/
Summary:
Responsibilities/
Essential Functions:
:
Is instrumental in the success of new hires/peers by acting as a mentor by explaining procedures and displaying a positive work ethic. :
Effectively handles escalated phone calls by diffusing negative situations and resolving issues in a timely and effective manner. :
Displays a willingness to assist in other operational areas when the need arises. :
Other duties as may be assigned. Key Measures of Success:
:
Adherence to schedule. :
Availability. :
Percentage of logged calls. :
Quality. :
Service :
committed to company initiatives as defined by the business unit. :
Achievements (including attendance, feedback from customers, professional demeanor, significant results from contributions). Positi Source:
http:
//www.tiptopjob.com/jobs/29359859_job.asp?source=trovitEstimated Salary: $20 to $28 per hour based on qualifications.
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