Zingerman's Roadhouse - Breakfast Server (Ann Arbor MI)
Our performance expectations are:
Arrives on time for all shifts, meetings, and classes. Follows the training compact and takes responsibility for his or her training. Follows the three steps to great service and the five steps to handling a customer complaint. Speaks knowledgeably and accurately about all menu items, including core and special menu items, coffees and barista drinks, all tap beers, wine glass pours, classic cocktails, and house liquors. Reviews menu and 86 lists each shift for updates. Participates in weekly specials presentations and reads notes on specials and menu updates if excused from attending. Is knowledgeable of Digital Dinning and correctly rings orders. Competently pairs menu items with wines and beers. Uses systems for collecting, communicating, and connecting dots. Documents all code reds. Maintains clean dinning room and servi
ce stations. Follows Roadhouse systems for wine service. Seeks manager/supervisor assistance with guests when appropriate. Follows Roadhouse table maintenance systems:
marking, pre-bussing, setting, etc. Accurately takes and delivers guests order using Zingerman's 4 Steps to Order Accuracy. Attends and participates in weekly huddles and/or is responsible for knowing Roadhouse key measures and numbers. Must be able available to start work at 6am Mon-Fri and be flexible in schedule. The Success Patterns for this position are:
Has at least two years experience as a server in a high-end service environment. Has a reputation for excellent relations with guests and front and back of house staff. Has worked effectively as part of a team. Has successfully managed guest's dining experience in a fast-paced environment. Passionate about great food and great service. Interest in learning about food, people, business. Self-motivated, especially under pressure. Ability to work independently and as a member of a team. Able to effectively manage their emotions in the workplace. Communicates effectively and efficiently. Literate and likes to read. Detail-oriented. Can handle complexity and paradox. Strong organizational skills. Strong interpersonal skills. Bold! Engaging! Entertaining! Our performance expectations are:
Arrives on time for all shifts, meetings, and classes. Follows the training compact and takes responsibility for his or her training. Follows the three steps to greatservice and the five steps to handling a customer complaint. Speaks knowledgeably and accurately about all menu items, including core and special menu items, coffees and barista drinks, all tap beers, wine glass pours, classic cocktails, and house liquors. Reviews menu and 86 lists each shift for updates. Participates in weekly specials presentations and reads notes on specials and menu updates if excused from attending. Is knowledgeable of Digital Dinning and correctly rings orders. Competently pairs menu items with wines and beers. Uses systems for collecting, communicating, and connecting dots. Documents all code reds. Maintains clean dinning room and service stations
. Follows Roadhouse systems for wine service. Seeks manager/supervisor assistance with guests when appropriate. Follows Roadhouse table maintenance systems:
marking, pre-bussing, setting, etc. Accurately takes and delivers guests order using Zingerman's 4 Steps to Order Accuracy. Attends and participates in weekly huddles and/or is responsible for knowing Roadhouse key measures and numbers. Must be able available to start work at 6am Mon-Fri and be flexible in schedule. The Success Patterns for this position are:
Has at least two years experience as a server in a high-end service environment. Has a reputation for excellent relations with guests and front and back of house staff. Has worked effectively as part of a team. Has successfully managed guest's dining experience in a fast-paced environment. Passionate about great food and great service. Interest in learning about food, people, business. Self-motivated, especially under pressure. Ability to work independently and as a member of a team. Able to effectively manage their emotions in the workplace. Communicates effectively and efficiently. Literate and likes to read. Detail-oriented. Can handle complexity and paradox. Strong organizational skills. Strong interpersonal skills. Bold! Engaging! Entertaining! To Learn more and Apply, please visit https:
//zingermans.applicantpool.com/jobs/4104.html!Estimated Salary: $20 to $28 per hour based on qualifications.
Arrives on time for all shifts, meetings, and classes. Follows the training compact and takes responsibility for his or her training. Follows the three steps to great service and the five steps to handling a customer complaint. Speaks knowledgeably and accurately about all menu items, including core and special menu items, coffees and barista drinks, all tap beers, wine glass pours, classic cocktails, and house liquors. Reviews menu and 86 lists each shift for updates. Participates in weekly specials presentations and reads notes on specials and menu updates if excused from attending. Is knowledgeable of Digital Dinning and correctly rings orders. Competently pairs menu items with wines and beers. Uses systems for collecting, communicating, and connecting dots. Documents all code reds. Maintains clean dinning room and servi
ce stations. Follows Roadhouse systems for wine service. Seeks manager/supervisor assistance with guests when appropriate. Follows Roadhouse table maintenance systems:
marking, pre-bussing, setting, etc. Accurately takes and delivers guests order using Zingerman's 4 Steps to Order Accuracy. Attends and participates in weekly huddles and/or is responsible for knowing Roadhouse key measures and numbers. Must be able available to start work at 6am Mon-Fri and be flexible in schedule. The Success Patterns for this position are:
Has at least two years experience as a server in a high-end service environment. Has a reputation for excellent relations with guests and front and back of house staff. Has worked effectively as part of a team. Has successfully managed guest's dining experience in a fast-paced environment. Passionate about great food and great service. Interest in learning about food, people, business. Self-motivated, especially under pressure. Ability to work independently and as a member of a team. Able to effectively manage their emotions in the workplace. Communicates effectively and efficiently. Literate and likes to read. Detail-oriented. Can handle complexity and paradox. Strong organizational skills. Strong interpersonal skills. Bold! Engaging! Entertaining! Our performance expectations are:
Arrives on time for all shifts, meetings, and classes. Follows the training compact and takes responsibility for his or her training. Follows the three steps to greatservice and the five steps to handling a customer complaint. Speaks knowledgeably and accurately about all menu items, including core and special menu items, coffees and barista drinks, all tap beers, wine glass pours, classic cocktails, and house liquors. Reviews menu and 86 lists each shift for updates. Participates in weekly specials presentations and reads notes on specials and menu updates if excused from attending. Is knowledgeable of Digital Dinning and correctly rings orders. Competently pairs menu items with wines and beers. Uses systems for collecting, communicating, and connecting dots. Documents all code reds. Maintains clean dinning room and service stations
. Follows Roadhouse systems for wine service. Seeks manager/supervisor assistance with guests when appropriate. Follows Roadhouse table maintenance systems:
marking, pre-bussing, setting, etc. Accurately takes and delivers guests order using Zingerman's 4 Steps to Order Accuracy. Attends and participates in weekly huddles and/or is responsible for knowing Roadhouse key measures and numbers. Must be able available to start work at 6am Mon-Fri and be flexible in schedule. The Success Patterns for this position are:
Has at least two years experience as a server in a high-end service environment. Has a reputation for excellent relations with guests and front and back of house staff. Has worked effectively as part of a team. Has successfully managed guest's dining experience in a fast-paced environment. Passionate about great food and great service. Interest in learning about food, people, business. Self-motivated, especially under pressure. Ability to work independently and as a member of a team. Able to effectively manage their emotions in the workplace. Communicates effectively and efficiently. Literate and likes to read. Detail-oriented. Can handle complexity and paradox. Strong organizational skills. Strong interpersonal skills. Bold! Engaging! Entertaining! To Learn more and Apply, please visit https:
//zingermans.applicantpool.com/jobs/4104.html!Estimated Salary: $20 to $28 per hour based on qualifications.
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